Privacy Policy

Last updated: 4/28/2026

Information We Collect

• Your conversations with Mindrix Assist may be used to improve our AI services
• We analyze chat patterns to enhance response quality and fix issues
• Personal information and sensitive server data are not used for training purposes
• During our beta period, this data collection cannot be disabled
• During beta, chat conversations cannot be deleted by users
• We are developing user controls for chat management post-beta
• Once beta concludes, you will have the option to opt out of data collection
• Chat data is stored securely and access is limited to service improvement
• All chat data is never shared with third parties

We may share your information with the following third parties:

• Payment Processing: Stripe receives billing information to process payments
• Server Hosting Providers: Infrastructure providers may access server data to maintain services
• Law Enforcement: When legally required, we may provide information in response to valid legal requests

We do not sell or share personal data with advertisers or marketing companies.

• We use industry-standard encryption for all data transmission and storage
• Server data is stored on secure, monitored infrastructure with regular security audits
• Access to personal data is limited to authorized personnel who need it for service operations
• We implement multiple layers of security including firewalls, intrusion detection, and access controls

• Account Data: Retained while your account is active, plus 30 days after account deletion
• Server Data: Deleted within 7 days of service termination or cancellation
• Chat Logs: Currently retained indefinitely for service improvement and AI training purposes
• During beta, users cannot delete chat history
• Post-beta, we will implement chat deletion options and establish retention limits
• We are working toward a 2-year maximum retention policy
• Billing Records: Retained per legal requirements, typically 7 years for tax and regulatory compliance

You have the following rights regarding your personal data:

• Right to Access: Request a copy of all personal data we hold about you
• Right to Delete: Request deletion of your account and all associated personal data
• Right to Correct: Request correction of any inaccurate or incomplete information
• Right to Portability: Request your data in a machine-readable format

To exercise any of these rights, contact us at [email protected]

• Essential Cookies: Required for login, user preferences, and basic site functionality
• Analytics Cookies: Help us understand site usage patterns to improve our services
• No Advertising Cookies: We do not use advertising or third-party tracking cookies
• You can disable cookies in your browser, but some features may not work properly

• Your data may be processed and stored in the United States and other countries where our service providers operate
• By using our service, you consent to this international transfer of your data
• We ensure that all data transfers comply with applicable privacy laws and regulations
• Appropriate safeguards are in place to protect your data during international transfers

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements
• Significant changes will be communicated via email or dashboard notifications
• Continued use of our services after policy updates constitutes acceptance of the new terms
• You can always find the most current version of this policy on our website

Questions about this Privacy Policy? Contact us at [email protected]

We're committed to protecting your privacy and being transparent about our data practices.